Cancellation Policy

Description

Duration of tour : 1 hour

Mode of Transport :  Personal vehicle / Hired taxi to starting point/ Kayak on river

Included Excluded

✅Expert instructors for safety and support

✅1-hr guided kayaking session

✅Top-of-the-line kayaks and safety gear 

❌Pick up/ drop off

❌Meals or drinks

❌Extra time on the river

❌Personal expenses

Important Information

📌Essentials

•   Best time: November – March

•   Children below 10 yrs not allowed for safety reasons

•   Beginners should inform guide for adequate support (e.g. double kayak)

🎒Pack

•   Wear comfortable quick-dry clothing

•   Carry cap, sunscreen, sunglasses, and towel

•   Water bottle

•   Waterproof phone/ camera pouch

⚠️Safety

•   Life Jackets: Provided onboard (mandatory for kids)

•   Listen carefully during the safety briefing

•   Stay within guided route – no solo exploration

❌Avoid If

•   Elderly

•   Pregnant women/ have joint/ back issues

•   A non-swimmer/ have a fear of water or are prone to motion sickness

•   Under influence of alcohol/ drugs

Statutory Weather Warning:

Activities like scuba diving, snorkelling, jet skiing, boat rides, kayaking, and cruises may be suspended, rescheduled, or cancelled during heavy rain, thunderstorms, or rough seas.

If cancelled due to weather, guests will receive a new time slot/date or full refund as per the Vendor's weather policy.
Please check weather updates and reconfirm your activity slot before travelling.