Cancellation Policy

Free Cancellation : Cancel 48 hrs+ for a full refund (minus 3% fee) | Partial Refund : Cancel 48-24 hrs before and get 50% refund | No Refund : No refunds if cancelled within 24 hrs or for no-shows | Processing Fee : 3% fee applies to all cancellations.

Rescheduling : Guests may reschedule once without additional charges if requested at least 24 hours in advance. This will be subject to availability so please check before attempting to reschedule.

Operator Cancellations (Weather / Safety / Technical Issues) : In the unlikely event that tour operator must cancel a trip, guests will be offered either a full refund or the option to reschedule to a later date.

Note : Refunds will be processed to the original payment method within 7–10 business days.

Description

Duration of tour : 3 hrs (180 mins) - Everyday

Mode of Transport : By personal vehicle / Hired taxi to old ferry ramp at Morjim jetty / Onboard the boat for the cruise

Included Excluded

✅Cruise / Kayak (as per booking)

✅Refreshments 

✅Music & onboard entertainment (for cruise)

✅Safety gear (life jackets, paddles, briefing)

✅Professional crew & guide

✅Drinking water

❌Alcoholic beverages (available at extra charge if pre-booked)

❌Meals / snacks (unless specified in package)

❌Hotel pick up/ drop off (can be arranged on request at an extra charge)

❌Personal expenses (photos, tips, souvenirs, etc.)

❌Any other services not mentioned in inclusions

Important Information

📌Essentials

•   Best time: November – March

•   Please be on time

🎒Pack

•   Wear comfortable clothing and footwear, carry hat/ sunscreen, and a reusable water bottle

•   Digital camera/ mobile phone

•   Waterproof phone case/ pouch

⚠️Safety

•   Life-jackets

•   Safety briefing and basic instructions for beginners

❌Avoid If

•   Pregnant/ have serious medical issues

•   Elderly or have mobility issues

•   Have a fear of water or are prone to motion sickness

•   Under influence of alcohol/ drugs