Cancellation Policy

In case client cancels:

Partial Refund : Cancel 24 hrs+ for a 75% refund | Cancel within 24 hrs and get a 50% refund | No Refund : No refunds if cancelled after 24 hrs or for no-shows | Processing Fee : 3% fee applies to all cancellations

In case the operator cancels:

Customer will get a full refund including 5% GST

Important Notes : 

•   Book 24 hours in advance and secure confirmation.

•   For any client cancellation, 5% GST will be deducted on the full amount paid, in addition to the above cancellation deductions.

Description

Duration of activity : 1/2 day jungle trek - approx. 4 hours (360 mins) – depending on the distance walked

Frequency : Everyday from 09:30 AM - 02:00 PM (treks operate everyday in case of private group bookings)

Intensity : Easy

Minimum Group Size : 4 pax

Maximum Group Size : 25 pax

Mode of Transport : Personal vehicle / Hired taxi to the starting point of the trek

Fitness Requirement : Should be moderately fit

Included Excluded

✅Jungle trek with guide

❌Hotel pick up/ drop off

❌Any other services not mentioned in inclusions

Important Information

📌Essentials

•   Best time: Throughout the year (weather permitting)

•   Children must have parental supervision at all times

🎒Pack

•   Wear comfortable clothing and footwear suitable for trekking

•   Carry cap, sunscreen, sunglasses, and towel

•   Swimwear

•   Change of clothes(can be kept in car to change after trek)

•   Reusable water bottle (no plastics or disposables)

•   Cutlery (carry your own to avoid garbage)

•   Digital camera/ phone

•   Waterproof phone/ camera pouch

⚠️Safety

•   Pay attention to the guide while trekking

•   Stay aware of your surroundings at all times

❌Avoid If

•   Elderly

•   Not suitable for very young children

•   Pregnant / have joint or back issues

•   Under influence of alcohol/ drugs

Statutory Weather Warning :

Due to current weather conditions, adverse weather such as heavy rain, thunderstorms, or high winds may affect certain guest experiences. Nature hikes and adventure sports come with inherent risk. For your safety, trails may be suspended, rescheduled, or cancelled without notice. Our trek leaders have the final say—they can alter routes, shorten treks, or cancel entirely. In very heavy rains or rising water levels, we may modify or reschedule the trek.

If cancelled due to weather, guests will be offered an alternative slot, date, or full refund per the vendor's discretion and policy. We strongly advise checking weather updates before travel.