Cancellation Policy

Free Cancellation : Cancel 48 hrs+ for a full refund | No Refund : No refunds within 48 hrs or for no-shows | Processing Fee : 3% fee applies to all cancellations

Important Notes : 

•   Book 24 hours in advance and secure confirmation.

•   While your reservation secures entry, this activity operates on a first-come, first-served basis. You may need to wait your turn in case of high demand.

Description

Duration of tour : 3 hour (180 mins)

Mode of Transport : Personal vehicle / Hired taxi to the starting point/ By e-bike during the tour

Intensity : Easy to Moderate

Fitness Requirement : Moderate fitness level required

Included Excluded

✅Guided excursion with skilled captains

✅E-Bikes and protection kits

✅Snacks, refreshments, and a sling bag for property

✅Safety tools, first useful resource aid, and technical backup help

✅Support vehicle on standby

❌Pick up/ drop off

❌Anything not mentioned under inclusions

Important Information

📌Essentials

•   Best time: November to March

•   Suitable for individuals aged 11 and above.

•   Participants should have a moderate physical fitness level.

•   Children below 11 years (or travellers who cannot cycle) can join on a 2-wheeler with a tour leader at additional charges.

🎒Pack

•   Wear comfortable clothing and footwear

•   Carry cap, sunscreen, sunglasses, and a small towel

•   Carry water in a reusable water bottle (no plastics or disposables)

•   Digital camera/ phone

⚠️Safety

•   Helmets

•   Experience tour leader

•   Pay attention to tour leader while on the cycling tour

•   Safety tools, first useful resource aid, and technical backup help.

•   Backup support is available if required

❌Avoid If

•   Elderly

•   Not for children under 11 yrs

•   Pregnant / have joint or back issues

•   Under influence of alcohol/ drugs

Statutory Weather Warning :

Due to current weather conditions and official advisories, adverse weather such as heavy rain, thunderstorms, or high winds may affect certain guest experiences.

For heritage walks and cycling tours (e.g., historical tours, city walking tours, monument trails), these outdoor experiences are particularly vulnerable to adverse weather and may be suspended, rescheduled, or cancelled for guest safety and preservation of the experience quality.

In case of cancellation due to adverse weather, customers will be offered an alternative time slot or date; or a full refund as per Vendor's discretion and weather cancellation policy. We strongly advise all guests to check weather updates and reconfirm their activity slots before travel.