✅ Free Cancellation
Cancellations made 48 hours or more before the scheduled activity are eligible for a full refund (small payment processing fee will be charged)

❌ No Refund
Cancellations made within 48 hours of the activity or no-shows on the day of the activity are non-refundable.

💳 Processing Fee
All cancellations are subject to a 3% processing fee based on the total amount paid at the time of booking.

Statutory Weather Warning:

Due to current weather conditions and official advisories, certain activities such as scuba diving, snorkelling, jet skiing, boat rides, kayaking, and cruises may be suspended, rescheduled, or cancelled during periods of heavy rain, thunderstorms, or rough sea conditions.

In case of cancellation due to adverse weather, customers will be offered an alternative time slot or date; or a full refund as per Vendor's discretion and weather cancellation policy. We strongly advise all guests to check weather updates and reconfirm their activity slots before travel.