Cancellation Policy

Free Cancellation : Cancel 48 hrs+ before for a full refund (minus 3% fee) | Partial Refund : Cancel between 48 – 24 hrs before and get 50% refund OR option to reschedule the activity | No Refund : No refunds if cancelled within 24 hrs or for no-shows | Processing Fee : 3% fee applies to all cancellations

Notes : 

•   If the participant feels uncomfortable after the pool training session: A full refund will be issued.

•   If the pool training session is completed but the sea dive is not attempted: No refund will be applicable.

Description

Duration of Activity : 8 hrs  (480 mins)

Frequency : Everyday between 06:00 AM and 02:00 PM

Mode of Transport : By personal vehicle / hired taxi to Novotel Resort & Spa, Candolim

Notes :

•   Certification: All dives meet international SSI & PADI safety standards.

•   Preparation: Download the SSI App, complete your profile, and share your live location when departing.

•   Health: Complete a medical form. "Yes" answers or daily medication require a doctor's clearance.

Included Excluded

✅Certified PADI/SSI dive instructor (1:1 ratio)

✅Comprehensive pool training session before open-water dive

✅Two open-water dives — up to 40 feet depth

✅British-era shipwreck drive

✅Snorkeling and paddleboarding from the boat

✅Dolphin sighting boat ride

✅All scuba gear, wetsuit, and safety equipment provided

✅Boat ride insurance up to ₹10 lakh

✅A/C pick-up and drop (Dive Center ↔ Jetty)

✅Snacks, fruits, juices, and buffet dinner by Novotel Resort & Spa

✅Scuba T-shirt takeaway

✅SSI participation certificate

✅Referral cashback code (10% + 10%)

✅HD underwater photos & videos + edited social media reel

❌Doctor’s clearance if on medication

❌Personal expenses and extra refreshments

❌Any other services not mentioned in inclusions

Important Information

📌Essentials

•   Best time: November – March

•   It is recommended to have a light breakfast before arriving at the dive location

•   Participants should be in good health and well-rested before the activity

•   Avoid alcohol consumption or strenuous activity the night before for a safe and enjoyable dive

🎒Pack

•   Swimwear or synthetic clothing suitable for diving

•   Carry cap, sunscreen, sunglasses, and towel

•   Waterproof phone/ camera pouch

•   Minimal belongings, as boat storage is limited

⚠️Safety

•   Safety equipment: life jackets and water sports accessories

•   Listen carefully during the safety briefing and basic training

•   Air travel on the same day after diving

❌Avoid If

•   Elderly / have mobility

•   Pregnant / have serious medical issues

•   A non-swimmer/ have a fear of water or are prone to motion sickness

•   Under influence of alcohol/ drugs