Cancellation Policy

Free Cancellation: Cancel 48+ hrs in advance for a full refund | No Refund: No refunds if cancelled within 48 hrs or for no-shows | Processing Fee : 3% fee applies to all cancellations

Important Notes:

•   Book 24 hours in advance and secure confirmation.

•   While your reservation secures entry, this activity operates on a first-come, first-served basis. You may need to wait your turn in case of high demand.

Description

Duration of tour: 6 hrs (360 mins) 

Frequency: 1 slot per day

Time Slots: 9:00 AM – 3:00 PM

Minimum Capacity: 2 pax

Maximum Capacity: Up to 15 pax

Age Restrictions: Kids below 12 yrs cannot participate

Seasonal Availability: All seasons

Weekend Availability: Yes

Mode of Transport: Personal vehicle / Hired taxi to the starting point

Notes:

•   Reporting Time: 30 minutes before the tour begins

•   Booking in advance is recommended

•   A safety briefing is conducted before the tour

•   The experience includes a trained ride captain, safety gear, and technical support

Included Excluded

✅Premium e-bike

✅Guided heritage experience

✅Trained ride captain

✅Safety gear

✅Snacks and refreshments

✅Water bottle and sling bag

✅First-aid support

✅Technical support

❌Pickups and drops to or from the meeting point

❌Personal expenses

❌Sunscreen

❌Any other services not mentioned in inclusions

Important Information

📌Essentials

•   Best time: Throughout the year (weather permitting)

•   Consumption of alcohol during the experience is prohibited

•   Littering is strictly prohibited, and one should avoid carrying disposables of any kind

•   Suitable for guests aged 12 years and above

•   Children below 12 years are restricted from participating

•   Please book in advance to secure your preferred slot

•   Please report 30 minutes before the tour begins

•   The activity operates throughout the week

•   One slot is available per day

🎒Pack

•   Wear comfortable clothing (long sleeves and long pants preferred) and footwear suitable for cycling 

•   Carry hat/ sunscreen (with appropriate SPF for the heat) 

•   2 ltrs of water in a reusable water bottle (no disposables)

•   Carry a digital camera/ phone with a waterproof pouch for photography

•   Carry a pair of binoculars (if you have them)

•   Carry an umbrella/raincoat/rain jacket (during monsoons)

•   Carry a small bag for essentials and personal medicines

⚠️Safety

•   Attend the safety briefing before beginning the ride

•   Follow all instructions provided by the trained ride captain

•   Wear the provided safety gear during the ride

•   Ride responsibly and remain attentive while cycling

•   Follow the designated route and instructions of the ride captain

•   First-aid and technical support are available during the experience

❌Avoid If

•   Pregnant/ have serious medical issues

•   Elderly/ have mobility issues

•   Not for very young children

•   Under the influence of alcohol/ drugs (You will not be allowed to join this activity in this case. The activity hosts have the final say on this, and refunds will not be issued for forced departures)

•   Are below 12 years of age

•   Are uncomfortable riding an e-bike

•   Are unwilling to follow the safety instructions provided by the ride captain

•   Are unable to safely participate in a cycling-based experience

Participation and Safety Advisory

This is a guided e-bike heritage experience. Guests must follow the safety briefing and instructions provided by the trained ride captain throughout the ride. Safety gear must be used as instructed, and guests should ride responsibly while exploring the heritage precinct.