Cancellation Policy

Free Cancellation : If booking was made more than 48 hrs before start time but cancelled within 24 hrs, this condition will apply.

Full Refund will be made in case of the following:

•   If you cancel at least 24 hours before the experience starts.

•   If you cancel up to 7 days in advance, for group bookings of 15 or more.

•   If we cancel the experience from our end.

No Refund if you are more than 30 minutes late or do not show up for the experience.

Processing Fee : 3% fee applies to all cancellations.

Important Note : Book 24 hours in advance and secure instant confirmation.

Description

Duration of tour : 1 hr 30 mins (90 mins)

Frequency : Everyday except Mondays

Time Slots : 10:00 AM – 11:30 AM / 11:30 AM – 01:00 PM / 02:00 PM – 03:30 PM / 03:30 PM – 05:00 PM

Mode of Transport : By personal vehicle/ hired taxi to Museum of Goa (MOG)

Included Excluded

✅Entry ticket to the Museum of Goa

✅Guided tour by trained storytellers

✅Expert-led insights on the artworks and installations

✅Hands-on painting/art activity with all materials provided

✅High Tea with a locally curated, pre-plated Goan snack

✅Access to all galleries, sculpture garden, and café area

❌Hotel pickups and drops

❌Additional food or beverages not included in the High Tea

❌Purchases from the souvenir shop

❌Personal expenses

❌Any other services not mentioned in inclusions

Important Information

📌Essentials

•   Best time: Throughout the year 

•   Walk with purpose and explore with care

•   Suitable for all age groups.

•   Children from age 5 and up are encouraged to visit. However, all children must have adult supervision at all times.

•   Please take care of personal belongings at all times.

•   Touching artworks is strictly prohibited to preserve the integrity of the artworks and ensure a lasting experience for all visitors.

•   Come with an open mind, as the museum blends art, history, and storytelling in creative ways

•   Take your time observing the artworks, as many pieces hold layered meanings and cultural references

•   Feel free to ask your storyteller questions to deepen your understanding

•   Stay a little longer after the tour to relax at the Art Café or sculpture garden and absorb the creative atmosphere

•   Littering is strictly prohibited and one should avoid carrying disposables of any kind

•   Consumption of alcohol during the experience is prohibited

•   Guests are requested to maintain decorum and follow museum guidelines

•   Outside food and beverages are not permitted inside gallery spaces

🎒Pack

•   Wear comfortable clothing and footwear suitable for walking since the space spans multiple floors and indoor–outdoor areas. 

•   Carry 2 ltrs drinking water in a reusable water bottle (no disposables). 

•   Digital camera/ phone (Photography and videography is allowed for personal use, so you can capture the beauty of the exhibits.)

•   Carry a small bag for personal essentials

⚠️Safety

•   Pay attention to tour leader at all times

•   The museum is equipped with CCTV surveillance for added security.

•   On-site guides are available to assist and enhance your experience.

❌Avoid If

•   Pregnant/ have serious medical issues

•   Elderly/ have mobility issues

•   Under influence of alcohol/ drugs