Cancellation Policy

Description

Duration of experience : 2 hrs (120 mins) 

Frequency : Everyday 

Booking window : Book any time between 12:00 PM and 6:00 PM 

Time Slots : 3 slots in the day (call for more information)

Minimum Capacity : 2 pax

Maximum Capacity : 20 pax 

Age Restrictions : None

Seasonal Availability : All seasons

Weekend Availability : Yes

Mode of Transport : Personal vehicle / Hired taxi to the jetty (jetty location will be shared with customer before the activity)

Notes : 

•   Reporting Time: 15-30 minutes before boarding (please be on time)

•   Advance booking required

Included Excluded

✅2-hr private cruising experience

✅Exclusive Ahilo private yacht

✅Professional captain & crew

✅Drinking water

✅Soft drinks

✅Ice cubes with ice-box

✅JBL speaker

✅Life jackets & basic safety equipment

❌Transportation to and from the boarding point

❌Meals & alcoholic beverages

❌Personal expenses

❌Decorations & event arrangements
❌Any other services not mentioned in inclusions

Important Information

📌Essentials

•   Best time to visit : Throughout the year

•   Suitable for families, couples, and groups

•   Children below 18 yrs must be accompanied by an adult

•   Booking window mentioned by the vendor: 12:00 PM – 6:00 PM

•   Please book in advance if you have a preferred time-slot

•   Please be at the boarding point 15-30 minutes prior to departure

🎒Pack

•   Wear comfortable clothing and non-slip footwear

•   Cap, sunscreen (with appropriate SPF for the heat) and small towel

•   Phone/ camera for photography

•   Personal medicines (if necessary)

•   Small bag with essentials

⚠️Safety

•   Follow all safety instructions provided by the professional crew.

•   Remain within designated areas of the yacht.

•   Exercise caution while moving around the open deck.

•   Follow crew instructions while boarding and disembarking.

•   Do not engage in activities that may compromise your safety or that of other guests.

•   Children should remain under adult supervision.

•   Avoid littering onboard.

•   Use the JBL speaker responsibly and maintain consideration for other guests and surroundings.

❌Avoid If

•   Are uncomfortable with being on a boat/yacht travel

•   Have a condition that may make sailing unsafe or uncomfortable

•   Experiencing severe motion sickness

•   Have difficulty maintaining balance on a moving vessel.

•   Are unwilling to follow crew and safety instructions.

•   Under the influence of alcohol/ illegal substances (You will not be allowed to join this activity in this case. The activity hosts have the final say on this, and refunds will not be issued for forced departures)

Participation and Safety Advisory

This sailing experience is weather-dependent and operates at the captain's sole discretion—routes, timings, or departures may be adjusted or cancelled if conditions turn unsafe. Guests must follow all onboard safety instructions at all times. In case of cancellation due to adverse weather, we'll offer an alternative slot or a full refund (subject to policy). We recommend checking weather updates and reconfirming your slot before heading out for a smooth, worry-free experience.