Cancellation Policy

Description

Duration of activity : 2 hrs (120 mins) 

Frequency : Everyday 

Time Slots : 4:00 PM – 6:00 PM | 6:00 PM –8:00 PM

Minimum Capacity : 1 pax

Maximum Capacity : 5 pax 

Age Restrictions : None

Seasonal Availability : All seasons

Weekend Availability : Yes

Mode of Transport : Personal vehicle / Hired taxi to the jetty (jetty location will be shared with customer before the activity)

Notes : 

•   Reporting Time: 30 minutes before boarding (please be on time)

•   Advance booking required

Included Excluded

✅2-hr private cruising experience

✅Exclusive Ocean Winner yacht

✅Professional captain & crew

✅Drinking water

✅Soft drinks 

✅Ice cubes

✅Indoor lounge area

✅Bedroom

✅Onboard washroom

✅Fuel charges

✅Jetty charges

✅JBL speaker with bluetooth

✅Life jackets & basic safety equipment

❌Transportation to and from the boarding point

❌Meals & alcoholic beverages not mentioned in inclusions

❌Personal expenses

❌Decorations & event arrangements

❌Any other services not mentioned in inclusions

Important Information

📌Essentials

•   Best time to visit : Throughout the year

•   Suitable for families, couples, and groups

•   Children below 18 yrs must be accompanied by an adult

•   Please book in advance if you have a preferred time-slot

•   Please be at the boarding point 30 minutes prior to departure

•   Fuel and jetty charges are included in the package.

🎒Pack

•   Wear comfortable clothing and non-slip footwear

•   Cap, sunscreen (with appropriate SPF for the heat) and small towel

•   Light jacket/ shawl for evening breeze

•   Phone/ camera for photography

•   Personal medicines (if necessary)

•   Small bag with essentials

⚠️Safety

•   Follow all safety instructions provided by the professional crew.

•   Remain within designated areas of the cruise.

•   Exercise caution while moving around the open deck.

•   Follow crew instructions while boarding and disembarking.

•   Do not engage in activities that may compromise your safety or that of other guests.

•   Children should remain under adult supervision.

•   Avoid littering onboard.

•   Use the Bluetooth music system responsibly and maintain consideration for other guests and surroundings.

❌Avoid If

•   Are uncomfortable with boat/yacht travel

•   Have a condition that may make sailing unsafe or uncomfortable

•   Experiencing severe motion sickness

•   Have difficulty maintaining balance on a moving vessel.

•   Are unwilling to follow crew and safety instructions.

•   Under the influence of alcohol/ illegal substances (You will not be allowed to join this activity in this case. The activity hosts have the final say on this, and refunds will not be issued for forced departures)

Participation and Safety Advisory

This sailing experience is weather-dependent and operates at the captain's sole discretion—routes, timings, or departures may be adjusted or cancelled if conditions turn unsafe. Guests must follow all onboard safety instructions at all times. In case of cancellation due to adverse weather, we'll offer an alternative slot or a full refund (subject to policy). We recommend checking weather updates and reconfirming your slot before heading out for a smooth, worry-free experience.