Cancellation Policy

In case client cancels:

Partial Refund : Cancel 24 hrs+ for a 75% refund | Cancel within 24 hrs and get a 50% refund | No Refund : No refunds if cancelled after 24 hrs or for no-shows | Processing Fee : 3% fee applies to all cancellations

In case the operator cancels:

Customer will get a full refund including 5% GST

Important Notes : 

•   Book 24 hours in advance and secure confirmation.

•   For any client cancellation, 5% GST will be deducted on the full amount paid, in addition to the above cancellation deductions.

Description

Duration of activity : Approx. 3.5 hrs (210 mins)

Frequency : Everyday from 08:30 AM – 12:30 PM

Distance : 4.5 km hike

Minimum Group Size : 2 pax

Maximum Group Size : 25 pax

Minimum Age Requirement : 6 yrs

Mode of Transport : Personal vehicle / Hired taxi to the starting point/ On foot during the trek

Trail Intensity : Easy to Moderate

Fitness Requirement : Should be comfortable walking continuously and be able to climb 4 flights of stairs without a break

Weight Requirement : 110 kgs

Included Excluded

✅Experienced guide

✅Scenic hike to Boulder Bay

❌Pick up or drop off

❌Any other services not mentioned in inclusions

Important Information

📌Essentials

•   Best time: Throughout the year (weather permitting)

•   Suitable for individuals aged 6 and above.

•   Participants should have a moderate physical fitness level

•   Parents must supervise children at all times and ensure that they don’t wander off

🎒Pack

•   Wear comfortable clothing (t-shirt and long pants) and sturdy footwear (suitable for trekking)

•   Carry cap, sunscreen, and sunglasses

•   Carry 2 litres of water in a reusable water bottle

•   Rain gear (during monsoon)

•   Personal medications, snacks/light lunch, and fruits  

•   Digital camera/ phone with waterproof case/ pouch

⚠️Safety

•   Guide

•   Pay attention to guide during safety briefing

•   Ocean Access: Entering the ocean is not part of the trek and is at your own risk.

•   Safety: The route is weather-dependent, and trek leaders may alter or cancel based on conditions.

❌Avoid If

•   Elderly/ have mobility issues

•   Not for children under 6 yrs

•   Pregnant / have joint or back issues

•   Under influence of alcohol/ drugs

Statutory Weather Warning :

Due to current weather conditions, adverse weather such as heavy rain, thunderstorms, or high winds may affect certain guest experiences. Nature hikes and adventure sports come with inherent risk. For your safety, trails may be suspended, rescheduled, or cancelled without notice. Our trek leaders have the final say—they can alter routes, shorten treks, or cancel entirely. In very heavy rains or rising water levels, we may modify or reschedule the trek.

If cancelled due to weather, guests will be offered an alternative slot, date, or full refund per the vendor's discretion and policy. We strongly advise checking weather updates before travel.